why do we hear voices and heart pains

[Ashish Shrestha]

Today is the 14th day since i have slept well. When ever i tried to sleep  i hear the voices in my mind and my heart pain when their sorrow.I don't know what is going on but still i cannot sleep or eat or drink. What is happening to me. i feel like i am alone and no one is there to their voices.Is it just me or there are others just like me who hear these voice and unable to do anything.Is this what meant by presence of holy spirit? Is yes than please Lord help me I want to help those people but i cannot feel their pain no more. Please pray for me so than i can be a useful vessel for our Christ.