Post-Implementation Review
Completing a project" is not the same thing as ending the project management process. Simply finishing doesn't ensure that our church benefits from the project's outcome.
For example, after completing a year long project to establish a new quality management process for your church, you want to make sure that what you set out to do was actually achieved. Your objective wasn't to simply deliver a process – but rather, to deliver the process that addresses the specific spiritual need you intended to meet. This is the real measure of success.
To make the most of the benefits that the project can deliver, however, you also need to check to see if further improvements will deliver still greater benefit.
You also need to ensure that the lessons learned during the project are not forgotten. You can more effectively design and execute future projects when you take advantage of lessons learned through experience of previous projects.
So how can you properly measure a project's success, and work toward continuous improvement? This is where the process of Post-Implementation Review (PIR) is helpful. It helps you answer the following key questions:
* Did the project fully solve the problem that it was designed to address?
* Can we take things further, and deliver even bigger benefits?
* What lessons did we learn that we can apply to future projects?
Here are some tips for conducting the PIR:
Ask for openness – Emphasize the importance of being open and honest in your assessment, and make sure that people aren't in any way punished for being open.
Be objective – Describe what has happened in objective terms, and then focus on improvements.
Document success – Document practices and procedures that led to project successes, and make recommendations for applying them to similar future projects.
Look with hindsight – Pay attention to the "unknowns" (now known!) that may have increased implementation risks. Develop a way of looking out for these in future projects.
Be future-focused – Remember, the purpose is to focus on the future, not to assign blame for what happened in the past. This is not the time to focus on any one person or team.
Look at both positives and negatives – Identify positive as well as negative lessons.
When conducting the review, include the following activities:
Conduct a gap analysis.
Determine whether the project goals were achieved.
Are users adequately trained and supported? And are there sufficiently enough confident, skilled people in place?
Are the necessary controls and systems in place, and are they working properly?
Determine the project's costs and benefits.
What were the final costs?
How do the costs compare with the benefits achieved?
Identify areas of further development.
Could you make further changes, which would deliver even more value?
Identify lessons learned.
What went wrong, why did these things go wrong, and how could these problems be avoided next time?
Please respond with your experiences and processes of post project review.
For example, after completing a year long project to establish a new quality management process for your church, you want to make sure that what you set out to do was actually achieved. Your objective wasn't to simply deliver a process – but rather, to deliver the process that addresses the specific spiritual need you intended to meet. This is the real measure of success.
To make the most of the benefits that the project can deliver, however, you also need to check to see if further improvements will deliver still greater benefit.
You also need to ensure that the lessons learned during the project are not forgotten. You can more effectively design and execute future projects when you take advantage of lessons learned through experience of previous projects.
So how can you properly measure a project's success, and work toward continuous improvement? This is where the process of Post-Implementation Review (PIR) is helpful. It helps you answer the following key questions:
* Did the project fully solve the problem that it was designed to address?
* Can we take things further, and deliver even bigger benefits?
* What lessons did we learn that we can apply to future projects?
Here are some tips for conducting the PIR:
Ask for openness – Emphasize the importance of being open and honest in your assessment, and make sure that people aren't in any way punished for being open.
Be objective – Describe what has happened in objective terms, and then focus on improvements.
Document success – Document practices and procedures that led to project successes, and make recommendations for applying them to similar future projects.
Look with hindsight – Pay attention to the "unknowns" (now known!) that may have increased implementation risks. Develop a way of looking out for these in future projects.
Be future-focused – Remember, the purpose is to focus on the future, not to assign blame for what happened in the past. This is not the time to focus on any one person or team.
Look at both positives and negatives – Identify positive as well as negative lessons.
When conducting the review, include the following activities:
Conduct a gap analysis.
Determine whether the project goals were achieved.
Are users adequately trained and supported? And are there sufficiently enough confident, skilled people in place?
Are the necessary controls and systems in place, and are they working properly?
Determine the project's costs and benefits.
What were the final costs?
How do the costs compare with the benefits achieved?
Identify areas of further development.
Could you make further changes, which would deliver even more value?
Identify lessons learned.
What went wrong, why did these things go wrong, and how could these problems be avoided next time?
Please respond with your experiences and processes of post project review.
Replies to This Discussion
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Permalink Reply by Min. Swazette Whitten on
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Pastor Richardson,
This is informative information. Some churches do not realize that it is essential to have a business background to have a sucessful church. We should not be "in the dark" about things. The Lord wants us to do things in excellance. I believe that is one of the reasons why He allowed me to recieve my MBA in management, so I be a blessing to His body and also to conduct my ministry with excellance. You should give a work shops to churches, they will be truly bless.
Min. WHitten -
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Permalink Reply by Elder John Lee Garrett,Sr. on
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Dr. Richardson I do agree and have for quite awhile hav e shared and taught on these same things that you have spoken of here. And it is indeed need full and warented that every Church not only our Baptist Churches both traditional and Mordern, Full Gospel are whatever the title may be. We most take the time to implament these idaes and strategies into the format of our ministries so that our Churches can successfully function and truly fulfill the great commission tat Christ has left for.... Go ye therefore.... Teaching all nations..... to observe all things whatsoever I have Commanded you low I am with you always...... Not only that must of our memebers have not been properly informed in all areas, we tend jus to stick to Biblical principals which is not wrong but is not the only thing that can and will enhance our memebers and churches. The Bible teaches us from Geneis to Revations on how not only to maintain Spiritual grow and intergrity but also physical, mental, social ,economical,moral, sexual,intellectual, and most importantly finacial grwoth. This is one of the areas in most Black Baptist Churchesthat is missing and need to put into place. If our Pastors and teachers would not have so many inferior comlexes against the things that truly are needed in the church then alot of our churches would not be failing in this area. As you go forward and continue to educate our churches and it's leaers I as well as all thos that have taken the time to aswer you in this matter stand behind you. And I personal whatever I can do to help if that may be the case am here to do so. I personal being a certified mrtgage specialist as wll as a HUD Ceritfied housing Counselor give all that I can to educating our church and the people in the community in which I live as well as back in my home state of Louisiana. THe company where I work and was asked to come back which has a spiritual base teach as many black white hispanic and any one that wouild like to gain knowledge n the housing industry andevery other area that we can so all people can be well informed to advance themselfs and the people around them. As well as to as many churches that will open their hearts and doors to the vital info that we hav e offer them. God Bless and I pray that something in what I have said here has aided in the things that God has set before you to inform and others of the importance of your PIR information that you have made aviliable to all.
Edler John Lee Garrett,Sr -
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Permalink Reply by Robert D. Richardson, III on
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Brother Garrett;
Feel free to provide any traing you would like. We need to support each other and learn from one another. I hope those in the group benefit from these discussions. -
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