Effective leaders need to disregard the old adage of “when the going gets tough, the tough get going” because, in reality, during challenging times, your colleagues are often shell-shocked, frightened and needing reassurance.
Now is not the time to say things like “they’ll get over it,” “come on, suck it up,” and “there’s no time to lose.” Leaders must use patience and compassion to get through these challenging times.
During times of economic upheaval, it’s critical to…
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